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 Release 21.0, Jan 2008
 
Chapter : ch42. Healthcare Administration

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Notification Requirements for Untoward Events
  JCAHO Sentinel Event Reporting
  Reporting of an Incident Involving the Transportation of Hazardous Materials to the Department of Transportation (DOT)
  Adverse Event Reporting to the Food and Drug Administration (FDA)
  Reporting and Handling Medical Device Failures
Consent and Competency for Decision Making
 
 
 
 
 
 
 
 
 
Patient Demographics
 
 
Efficiency of Operations and Workload
 
 
 
 
 
Medical Staff Organization
 
 
 
Materials Management
 
 
 
 
Use of Restraints in Health Care Facilities
 
 
 
Hospital Safety Management
 
 
 
Quality Assurance, Malpractice and Risk Management
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Guidelines in the Use of Inpatient Health Care Services
 
Measures of Patient Status or Disease Severity
 
 
 
 
 
Ethical Concerns in Medical Practice
 
 
 
 
 
 
 
 
 
Prioritizing Health Care
 
Physician and Patient Interactions
 
 
 
 
 
 
Patient Satisfaction with Health Care
 
 
 
Delivery of Bad News to Patients
 
Life Expectancy and Care of Terminally Ill Patients
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Use of Clinical Practice Guidelines
 
Discharge Planning and Leaving the Hospital Against Medical Advice
 
 
 
 
Staffing Issues
 
 
Managed Care
 
Home Health Care
 
 
Evaluation of Student Performance in the Health Professions
 
Effective Patient Communication
 
 
 
 
 
 
 
 
 
 
Quackery in Medical Care
 
 
Evaluation and Management of Hospital Equipment
 
 
Security and Confidentiality of Information
 
 
Handling Medicolegal Cases
 
 
Medical Recordkeeping and Documentation
 
 
Organ and Body Donation for Transplant or Medical Education
 
Financial Management in a Medical Practice
 
 
 
Facilities Management
 
 
 
 
Troubleshooting Problems with the Medical Staff, with Corrective Action and Dispute Resolution
 
 
Hospital Readmission
 
 
 
 
 
Handling Foul Odors
 
Handling Interpersonal Conflicts
 
 
Adoption and Custody Issues
 
Communications Between Health Care Providers
 
 
 
Patient Organizations for Promoting Health Care
 
 
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